Emotional intelligence (EI) is a type of intelligence, ability, skill or, in the case of the trait EI model, a self-perceived ability to identify, assess, and control the emotions of oneself, of others, and of groups. The strongest research stream supporting the applicability of EI in organizations is that of leadership, where high correlations have been found between EI and performance (Cavallo & Brienza, 2008; Chrusciel, 2006; Daus & Ashkanasy, 2005; L. Gardner & Stough, 2002; Goleman; 1998a; Goleman, Boyatzis, & McKee, 2002; Herkenhoff, 2004; Kerr et al., 2006; Sy & Cote, 2004). Studies using EI tools have found relationships with an individual’s ability to handle stress (Bachman, Stein, Campbell, & Sitarenios, 2000; Chrusciel, 2006; Humphrey, Curran, Morris, & Woods, 2006; Lusch & Serpkeuci, 1990; Seligman, 1990), create sales growth or recruit effectively (Bar-On, 2004; Cherniss & Adler, 2008; Goleman, 1998a; Luskin, Aberman, & DeLorenzo, 2008; Pilling & Eroglu, 1994; Spencer, McClelland, & Kelner, 1997; Spencer & Spencer, 1993), reduce turnover in their teams or themselves (Daus & Ashkanasy, 2005; Leslie & Van Velsor, 1996; McClelland, 1999; Stephens, 2007; Tucker, Sojka, Barone, & McCarthy, 2000), build effective or productive relationships at work (Book, 2000; Caruso & Wolfe, 2002; Goleman, 1998b, 2001), and display interpersonal competence as project managers (Davis, 2011), among others.
At Inductive, we have expertise on EI and can help you use the concept to help your business or organization. Our consultants have experience using the Emotional Quotient Inventory (EQ-i) and Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) collecting empirical data and consulting with business leaders. Some of our work has even been published (http://lnkd.in/AeMXdW).
Do you want to utilize emotional intelligence in your new team or leadership development program?
Do you want use emotional intelligence to strengthen your leadership or team member selection processes?
Do you want to use the power of emotional intelligence to improve the way you leverage your human resources?
Inductive is here to help. Contact us today.
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